G&C Mutual

Moving to SaaS has enabled G&C Mutual to eliminate a range of security, reliability, and manual processing challenges.

“An assessment of our previous MSP environment resulted in a lot of red flags,” Chapman said.

“In a world of hackers and cyber security, we needed to make a change and moving to SaaS has erased all of these issues for us.”

TechnologyOne’s state-of-the-art SaaS platform delivers enterprise software in a high-performing, secure manner. Redundancy is built into its infrastructure at every level, ensuring customers like G&C Mutual don’t have to worry about running or updating their software in other environments.

“Moving to SaaS has certainly simplified the upgrade process,” Chapman said.

Because TechnologyOne manages G&C Mutual’s software, delivered as a service, the organisation can now innovate and adopt new technologies faster, and focus on delivering great products and services to its customers.

“We no longer have to manage the assembly of IT support people. We no longer have to implement patches. And we can see that system and data security is taken just as seriously by TechnologyOne as we take it ourselves,” Chapman said.

“When everything is current and accessible in one platform, it doesn’t enable transformation but it does make it easier.”

Chapman added: “My advice to other CIOs is to certainly make the move. We’ve seen advantages that have exceeded our expectations in pretty much all respects. It’s been a major bonus for our IT team and the business.”

“The other piece of advice I’d give is to have a roadmap across your organisation, because TechnologyOne isn’t the only piece of the puzzle. There’s a lot of moving parts and they all need to be coordinated.”